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State Farm® Insurance Agent Jay Jackson

5 out of 5 average rating (65 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

William Ewalt

August 8, 2023

5  out of  5 rating by William Ewalt
"Andrew made the transition of home insurance from a prior agency and addition of auto a smooth process. I highly recommend using him at State Farm in Jacksonville. Great experience."

Dara Schulte

August 1, 2023

5  out of  5 rating by Dara Schulte
"Amber made switching my auto insurance so easy and effortless! She was able to get me better coverage that cost less than my previous. She was very professional and easily answered any questions and explained everything thoroughly. Highly recommend this office for any of your insurance needs!"

Dillon Rodriguez

July 30, 2023

5  out of  5 rating by Dillon Rodriguez
"I talked with Andrew about life insurance and he helped me get exactly what I was looking for. He made process very simple."

star dust

July 28, 2023

5  out of  5 rating by star dust
"Im so happy with my experience with Sergio. He's honest and very professional ."

Melissa Thornburg

July 7, 2023

5  out of  5 rating by Melissa Thornburg
"Jay was very helpful, understood our needs and got us a great affordable rate!"


June 20, 2023

5  out of  5 rating by LINDA PRICE
"Best of the Best!"

Nicholas Parson

June 16, 2023

5  out of  5 rating by Nicholas Parson
"Just recently switched over to State Farm and I can’t thank Andrew Swink enough for his assistance! He made the entire process so smooth and easy! Highly recommend him for all your insurance needs!!"

wes dyer

June 9, 2023

5  out of  5 rating by wes dyer
"Absolutely one of the easiest and most rewarding experiences I have had with insurance. Andrew made it very easy and was very fast and accurate with his quotes on both our home and auto policy. We will be moving the rest of our insurance policies over to him as well just due to the pure quickness and absolute most professional manner he conducted business with us. Five star rating and we highly recommend him for all your insurance needs!!"

Devyn Darr

June 6, 2023

5  out of  5 rating by Devyn Darr
"Andrew is an amazing asset to the Jay Jackson State Farm team! I just recently wanted to get a life insurance policy and with his help and knowledge it was a super smooth and easy process! Highly recommended using him for all of your insurance needs!!!"

Preston swink

June 6, 2023

5  out of  5 rating by Preston swink
"Andrew made the process super easy, and helped explain every aspect when building our plan! Great place for all your insurance needs!"

Jill Swink

June 1, 2023

5  out of  5 rating by Jill Swink
"Great service snd prompt help on my commercial policy today . Thank you Andrew Swink and Jay Jackson !"

Mack Swink

June 1, 2023

5  out of  5 rating by Mack Swink
"Great experience with Andrew Swink at the J’villle off rice….he was very professional and took the time to answer all my questions and it never hurts to save money on top of all of that….I would highly recommend him to any of my friends and family for their insurance needs."

Arron Swink

May 30, 2023

5  out of  5 rating by Arron Swink
"Jay and Andrew made the process of switching my auto insurance to State Farm extremely easy and added additional coverages for less than I was paying with my prior carrier. The whole staff at Jay Jackson's office will take great care of you!"

Paul Williams

April 28, 2023

5  out of  5 rating by Paul Williams
"I visited with Karen today and she was very helpful to me and my family!"

Linda Harkleroad

April 17, 2023

5  out of  5 rating by Linda Harkleroad
"Sergio was very helpful in getting me the best rate for home and auto insurance. He was professional and responsive to my questions."

Shelley Hale

February 27, 2023

5  out of  5 rating by Shelley Hale
"Great experience!!! Sergio Hernandez is always knowledgeable, friendly and courteous!!! I prefer to deal with him rather than anyone else in the Jacksonville Texas office!!"

D Thorp

February 23, 2023

5  out of  5 rating by D Thorp
"Rachel saved me money on auto and added value by giving me a payment protector. Shes very kind and involved in her customers needs. Highly reccommend this office!"

Brandon Kinney

February 18, 2023

5  out of  5 rating by Brandon Kinney
"Rachel did a such a great job helping me set my plans up! Very kind and patient explaining every detail."

Ana Esquivel

February 17, 2023

5  out of  5 rating by Ana Esquivel
"I spoke to Brenda about car insurance quotes. She was so helpful and professional that she also offer me life insurance and rental insurance quotes! Thank you Brenda She amazing!! 🤩"

Claudia Cortes

February 17, 2023

5  out of  5 rating by Claudia Cortes
"Amazing staff and quality service!!! I would like to thank Sergio Hernandez for providing outstanding customer service. He was able to meet my family insurance needs in every aspect at a very reasonable and fair price. I’m so thankful for his humane and professional approach. I would definitely recommend anyone to this State Farm branch with Jay W. Jackson. They truly care about you as an individual and about your needs. Ask for Sergio Hernandez!"

Kristina Nigro

February 16, 2023

5  out of  5 rating by Kristina Nigro
"I went in not really knowing what I was looking for but Rachel was very patient and answered all my questions. She made me feel comfortable and was helpful with everything I needed."

Yessenia Rico

February 16, 2023

5  out of  5 rating by Yessenia Rico
"I spoke with Brenda on the phone, she was amazing and answered all of my questions!"

Yuri Servin

February 16, 2023

5  out of  5 rating by Yuri Servin
"Thank you Brenda you were a big help with my car insurance"

Daniel Servin

February 16, 2023

5  out of  5 rating by Daniel Servin
"Brenda Servin was really helpful with my life insurance and I was able to select a plan hassle free"

Genoveva Servin

February 15, 2023

5  out of  5 rating by Genoveva Servin
"Brenda is very friendly and helpful. I highly recommend State Farm, if you want the best rates and great customer service."