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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Paul Williams

April 28, 2023

5  out of  5 rating by Paul Williams
"I visited with Karen today and she was very helpful to me and my family!"

Linda Harkleroad

April 17, 2023

5  out of  5 rating by Linda Harkleroad
"Sergio was very helpful in getting me the best rate for home and auto insurance. He was professional and responsive to my questions."

Shelley Hale

February 27, 2023

5  out of  5 rating by Shelley Hale
"Great experience!!! Sergio Hernandez is always knowledgeable, friendly and courteous!!! I prefer to deal with him rather than anyone else in the Jacksonville Texas office!!"

D Thorp

February 23, 2023

5  out of  5 rating by D Thorp
"Rachel saved me money on auto and added value by giving me a payment protector. Shes very kind and involved in her customers needs. Highly reccommend this office!"

Brandon Kinney

February 18, 2023

5  out of  5 rating by Brandon Kinney
"Rachel did a such a great job helping me set my plans up! Very kind and patient explaining every detail."

Ana Esquivel

February 17, 2023

5  out of  5 rating by Ana Esquivel
"I spoke to Brenda about car insurance quotes. She was so helpful and professional that she also offer me life insurance and rental insurance quotes! Thank you Brenda She amazing!! 🤩"

Claudia Cortes

February 17, 2023

5  out of  5 rating by Claudia Cortes
"Amazing staff and quality service!!! I would like to thank Sergio Hernandez for providing outstanding customer service. He was able to meet my family insurance needs in every aspect at a very reasonable and fair price. I’m so thankful for his humane and professional approach. I would definitely recommend anyone to this State Farm branch with Jay W. Jackson. They truly care about you as an individual and about your needs. Ask for Sergio Hernandez!"

Kristina Nigro

February 16, 2023

5  out of  5 rating by Kristina Nigro
"I went in not really knowing what I was looking for but Rachel was very patient and answered all my questions. She made me feel comfortable and was helpful with everything I needed."

Yessenia Rico

February 16, 2023

5  out of  5 rating by Yessenia Rico
"I spoke with Brenda on the phone, she was amazing and answered all of my questions!"

Yuri Servin

February 16, 2023

5  out of  5 rating by Yuri Servin
"Thank you Brenda you were a big help with my car insurance"

Daniel Servin

February 16, 2023

5  out of  5 rating by Daniel Servin
"Brenda Servin was really helpful with my life insurance and I was able to select a plan hassle free"

Genoveva Servin

February 15, 2023

5  out of  5 rating by Genoveva Servin
"Brenda is very friendly and helpful. I highly recommend State Farm, if you want the best rates and great customer service."

Venancio Servin

February 15, 2023

5  out of  5 rating by Venancio Servin
"Brenda has been very helpful! I highly recommend."

Victoria Servin

February 15, 2023

5  out of  5 rating by Victoria Servin
"Brenda is a great asset to the team, at Jay Jackson State Farm. She provided insightful information about life insurance. I highly recommend!"

Ruben Servin

February 15, 2023

5  out of  5 rating by Ruben Servin
"Brenda and the staff here at Jay's are great to work with. Professional, knowledgeable, polite, and willing to go the extra mile to accommodate to the customer. Brenda was great to work with. She took all the hassle and headache of trying to figure out life insurance policies and made it a very comfortable experience. Taking time to explain and making sure we were rock solid with our decision."

Victor Pizano

February 15, 2023

5  out of  5 rating by Victor Pizano
"Highly recommend Jay Jackson in Jacksonville, Tx. Brenda was very helpful and professional. She answered all of my questions and very great customer service."

Cheyenne Moseley

February 15, 2023

5  out of  5 rating by Cheyenne Moseley
"Rachel was such a friendly, helpful agent! Totally recommend!"

Mandy Crosby

February 14, 2023

5  out of  5 rating by Mandy Crosby
"Interested in life insurance being a single mother & had the pleasure of speaking with Rachel Myers. She was SO amazing at listening to all I was interested in & being so patient, calm & helped me understand the ins & outs of insurance. She’s so personable & amazing. Helped me with quotes that worked the best for me. I truly felt I was speaking to a friend looking wanting what’s best for me & not your average agent trying to push a policy I don’t need!"

Angie Roper

February 13, 2023

5  out of  5 rating by Angie Roper
"Rachel was very professional and knowledgeable. She helped me save some money on my car insurance. So glad I switched to State farm."

Ashley Norred

February 10, 2023

5  out of  5 rating by Ashley Norred
"I had an appointment scheduled with Rachel for a quote; she was very nice and throughout!"

Ashley Hooton

February 10, 2023

5  out of  5 rating by Ashley Hooton
"Sergio provided great customer service as always and always helps us find available discounts."

Kristin Kelley

February 10, 2023

5  out of  5 rating by Kristin Kelley
"We weren't intending to switch but Rachel was very thorough with our quote and found us a policy that worked better for us. She even came to the house to explain it on our schedule!"

Michael Hawkins

February 8, 2023

5  out of  5 rating by Michael Hawkins
"I was shopping around for insurance and received a quote from Rachel. She did a great job fast and professional. The prices really aren't bad neither. Thank you"

Daylon Mosley

February 8, 2023

5  out of  5 rating by Daylon Mosley
"Racheal Myers was extremely helpful and courteous! I strongly suggest her services! A+++ service!"

Chynna Halbert

February 3, 2023

5  out of  5 rating by Chynna Halbert
"I spoke with Rachel Myers on the phone she was so helpful and kind!"